Electrolux EFT 615 Technické informace stáhnout pdf (Strana 49)

Section 8 Frequently Asked Questions

8-8

Q. If I reject a call will my ranking go down?

Yes. If you reject a call your ranking will go down. You will be expected to accept any of the service calls that your prole

shows you as eligible to receive.

Q. Who reviews my account from Electrolux?

RSQM’s will be administrating accounts for each US region. Please contact your RSQM for more details.

Q. How can I setup zones to show availability by zip code or by day?

Please see the training document “Servicer Area Mapping.”

Q. How can I setup my EFT?

Select the “EFT & Tax ID” button from the main ServicePower website. Enter your banking and Tax ID information. Be

sure to enter the same tax name from your W-9 form.

Q. Who do I call for help with updating my phone number or address?

Please contact ServicePower at 1-800-3678 for assistance.

I got a paper check issued to me. I want to make sure my direct deposit is working correctly.

• Click on “EFT & Tax ID” info.

• Verify that all banking information is correct and then click “Save.” By clicking the “Save” button, you will refresh the

data in the system.

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Electrolux EFT 615 Technické informace Strana 49