
Section 7 Claim Processing
7-12
Please Expand On Your Statement In Explanation of Service Performed
Reason for Rejection:
Service performed explanation was vague and requires additional information in order to process the claim for payment.
Resolution:
Update the claim with a detailed explanation of the service performed to repair the product. A good rule of thumb is to
use 2 complete sentences describing service performed and why the repair was needed. If unable to explain the repair in
the comment section contact the Servicer Assistance Center at 1-866-646-6810 (option 3) or e-mail them at servicer.
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