
Problem Possible cause Remedy
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
You put something on one
or more sensor fields.
Remove the object from
the sensor fields.
The hob deactivates. You put something on the
sensor field .
Remove the object from
the sensor field.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time.
If the zone operated suffi‐
ciently long to be hot,
speak to an Authorised
Service Centre.
The heat setting changes
between two levels.
Power management func‐
tion operates.
Refer to "Daily use" chap‐
ter.
The sensor fields become
hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
There is no signal when
you touch the panel sensor
fields.
The signals are deactiva‐
ted.
Activate the signals.
Refer to "Daily use" chap‐
ter.
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and ac‐
tivate it again.
comes on.
The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chap‐
ter.
comes on.
There is no cookware on
the zone.
Put cookware on the zone.
The cookware is incorrect. Use the correct cookware.
Refer to “Hints and tips”
chapter.
The diameter of the bottom
of the cookware is too
small for the zone.
Use cookware with correct
dimensions.
Refer to “Technical infor‐
mation” chapter.
and a number come on.
There is an error in the
hob.
Disconnect the hob from
the electrical supply for
some time. Disconnect the
fuse from the electrical
system of the house. Con‐
nect it again. If comes
on again, speak to an Au‐
thorised Service Centre.
ENGLISH 13
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