
30
The ceramic glass hob has
fissures, cracks or breaks.
Hard or sharp objects have
fallen on the ceramic glass
surface.
1. Switch off the appliance.
2. Disconnect the appliance
from the mains power
supply (remove fuse).
3. Call the customer care
service.
The cooking zones do not
work.
The appliance is not switched
on.
Switching on the appliance.
The required cooking zone is
not switched on.
Switch on the cooking zone.
The required heat setting is not
set.
Set the heat setting.
The household fuse has been
tripped.
Insert fuse.
The fuse is tripped again:
1. Switching off the appliance
2. Call a qualified electrician.
The cooking zones cannot be
switched on.
The child safety feature is
switched on.
Switch off the child safety
feature (see „child safety
feature“ section).
Since switching on the
appliance more than 10
seconds have elapsed.
Switch the appliance back on.
Since selecting the cooking
zone more than 10 seconds
have elapsed.
Re-select the cooking zone.
The cooking zones cannot be
switched off.
Since selecting the cooking
zone more than 10 seconds
have elapsed.
Re-select the cooking zone.
The residual heat display is out
of order.
The power has failed for a short
time.
1. Wait for the power cut to
end.
Switching on the appliance.
The existing residual heat is no
longer displayed.
The electronics are defective. 1. Switch off the appliance.
2. Disconnect the appliance
from the mains power
supply (remove fuse).
3. Call the customer care
service.
Malfunction Cause Remedy
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